How to Develop User Experience (UX)
as a Key Component of Branding
Supervised by Jaanus Sakkis
Dates: 16-18 August 2018
Volume: 18 hours + 12 independent work hours, 1 ECTS
Location: Estonian Centre of Architecture, Põhja pst 27a, Tallinn, Estonia
Number of participants: max 20
Cost: 490 €
Price includes breakfasts, lunches, refreshments throughout, course materials, certificate of completion.
The course is aimed at graphic/web designers with 2+ years experience (page layout, colour, typography, visual communication).
Limited places still available, additional submission open until August 1 or until the group is full.
In addition to the general required materials, candidates are expected to submit a letter of motivation explaining why they are applying and what is their experience with User Experience and Branding so far(max A4). Participants are expected to bring their own sketchbooks, markers and laptops.
In this course, we will focus on brand-building in the context of the user experience (UX). If you look at the most popular brands in the digital field – Instagram, Uber, Dropbox etc – they are all built on a user experience design.
“Today, a brand is the holistic sum of customers’ experiences, composed of visual, tonal and behavioral brand components, many of which are shaped by interaction design.”
(Kate Kaplan /Nielsen Norman Group)
Great designers justify every decision in their design process in the interests of the best possible final product. If you need to justify your ideas and methods, you need to know the answers or solutions and that requires challenging yourself and asking the right questions. Our main topic will be understanding the user – what the user sees and how they feel when interacting with your product or service. How to make yourself as visual as possible? How to see these blind spots? These are places where we can lose our customers because we can’t understand why they don’t see how things are working.
We will also talk about how to ask questions. Questions are the main tools for the designers. If we don’t collect any data from our users, we make assumptions about what they like and want. When we make those assumptions, we begin to design for ourselves, not our users. We shouldn’t forget we are not our users.
In our lecture, we will talk about how UX is the future of branding. We’ll start from the beginning and talk about the main principles and differences in branding and UX.
*As designers, we know both user experience and branding are fighting a common enemy – people are confusing it with the visual elements alone. People might say they’re building a brand but they’re actually working on a logo design. As famously put by Marty Neumeier: “The brand isn’t what you say it is, it’s what they say it is.”
During this 3-day session, you will learn:
- History and background of UX
- Introduction to the UX Fundamentals
- Learn to sketch smarter – wireframes and prototypes
- Visual design principles
- How to take “You” out of the user
- How to make your content make sense
- Watching users – listen and observe
- Understand the true idea of branding and why people buy brands
- Define a real value of your product
- Real-world tips and tricks
- A clear understanding of the principles and benefits of good UX and how to apply it to your design.
About the supervisor:
Jaanus Sakkis has been a member of Estonian Association of Designers for 9 years. In that time he has consulted organizations all over the world in branding, user experience design, graphic design, and in communication field. His clients have been EstBAN (Estonian Business Angels Network), LeapIN (startup), Lingvist , CCDCOE (NATO Cooperative Cyber Defence Centre of Excellence), Startup Estonia, SEB (bank), Tera Ventures (investment company) and Superangels (investment company). Currently he is a lecturer of user experience design & branding in 3 universities – Estonia Academy of Arts, Estonian Entrepreneurship University of Applied Sciences and Estonian Business School.